ISN'T IT TIME WE FIX THE BENEFIT PROBLEM?

President, Lead Consultant

Rob Phillips

An experienced consultant with more than 30 years of experience, Rob is most proud of his availibility, which in group insurance, is the best benefit.  Rob is available every day, for every employee, and has kept the same cell number since graduating law school in the 90's.  Rob maintains the daily functions of service and measurement in every supported plan.  He is equally comfortable hammering out details with actuaries and underwriters and making the complexities of healthcare easy for plan members to understand.  Rob's unique vision led to the creation of Protocol Health.

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Talent Development Consultant

Mike Whitaker

Mike Whitaker spent a career working with independent businesses in the development and execution of talent strategies.  Mike's unique blend of skills in marketing and human capital have allowed him to work with thousands of companies around the continent.  Mike helps Protocol Health clients see benefits as the foundational element in their own talent strategies.  He consults with clients to assist them in leveraging their benefits in alignment with their culture and opportunities to be best positioned as the employer of choice in their field.  He also helps client HR teams develop strategies and messaging to more effectively recruit.

Sr. Benefits Consultant, Group Advocate

Doree Cornett

The daughter of a primary care physician, Doree grew up in healthcare.  For more than two decades, she worked as a healthcare administrator, learning to speak the language that exists "behind the glass" in the healthcare industry.  Today, as a consultant and advocate with Protocol Health, she puts her background, education and experience to work by providing plan members with a caring and knowledgable voice that spans the gaps between provider venues of care, insurance carriers, and the member's plan design.  Doree is a powerful advocate for both your organization and your team.

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Account Manager

Julia Marcellina

Julia is both our client accounts liaison and our social media director.  She brings extensive experience in client services and hospitality, as well as web design and insurance marketing.  Julia began her journey into the insurance world as a benefits verification specialist, and has since worked her way up in the firm.  Today, she serves in a variety of roles, including execution of the long term planning and vision casting for Protocol Health.

Account Executive

Chabelis "Chevy" Sweet

Chevy is your first point of contact and serves as your plan members' guide to solutions, regardless of the service concern.  After spending more than 5 years managing personnel, Chevy brought her problem-solving skills to Protocol Health, and has earned rave reviews for her empathetic patience and disposition with team members across the network.  You'll love her old fashioned work ethic and true grit.  Her brand of service and can-do attitude are a great asset to both our firm and our clients.  

Quality Control

Michelle Phillips

Michelle ensures that our team is managing service timelines and accomplishing tasks to exceed your expecations.  With more than three decades of experience working with clients in back-office system technology, she specializes in benefits administration and communication.  Adept at communicating administrative platforms to HR and C-Suite leaders, she also excels in one-on-one benefits communication with end users.  She also leads Employee Navigator, our in-house benefits portal, while also heading integration with client technology systems.