for your employee benefit needs, connect with us today!
for your employee benefit needs, connect with us today!
President and Lead Consultant – is unlike most consultants and advisors in multiple ways, but is most proud of his availability, which in group insurance is the best ability. Unlike his peers who often disappear after the sale, Rob is available every day, for every employee, for any reason. Since graduating from FSU Law School and joining
President and Lead Consultant – is unlike most consultants and advisors in multiple ways, but is most proud of his availability, which in group insurance is the best ability. Unlike his peers who often disappear after the sale, Rob is available every day, for every employee, for any reason. Since graduating from FSU Law School and joining the employee benefits field, he’s had the same cell phone number, and shares that number with the CEO, the CFO, the maintenance people, their spouses, and everyone in between. More than a salesperson, Rob partners with Chevy to maintain daily function in the service and measurement of satisfaction of every member of every plan we support. He’s comfortable hammering out details with actuaries and underwriters, yet capable of making the complexities of healthcare easy for plan members to understand in an enrollment meeting.
Account Executive – is the first point of contact and serves as your plan members’ guide to solutions, regardless of the service concern. Before Chevy joined Protocol Health, she spent 5 years managing personnel, honing her problem-solving skills, and earning exceptional reviews for her empathetic patience and disposition with subordinat
Account Executive – is the first point of contact and serves as your plan members’ guide to solutions, regardless of the service concern. Before Chevy joined Protocol Health, she spent 5 years managing personnel, honing her problem-solving skills, and earning exceptional reviews for her empathetic patience and disposition with subordinate team members as well as the occasional dissatisfied customer. We love her old-fashioned work ethic and true grit, and believes she applies her brand of customer service charm and can-do attitude to our firm. A master with Publisher, Powerpoint and Adobe, Chevy leads our media team as well.
Senior Employee Benefits Consultant / Group Advocate – is the daughter of a primary care physician and “grew up” in healthcare. She spent more than 25 years as a healthcare administrator in a multitude of roles, learning to speak the unique language of healthcare that exists “behind the front window”. During this time, she earned a Mast
Senior Employee Benefits Consultant / Group Advocate – is the daughter of a primary care physician and “grew up” in healthcare. She spent more than 25 years as a healthcare administrator in a multitude of roles, learning to speak the unique language of healthcare that exists “behind the front window”. During this time, she earned a Master’s Degree in Healthcare Administration from the University of Florida. Now, as a consultant and group advocate for Protocol Health, she puts her background, education, and experience to work by providing our plan members with a caring, knowledgeable advocate’s voice spanning the gaps between provider venues of care, insurance carriers and the member’s plan design.
Quality Control – is the owner of Protocol Health. Michelle ensures that our team is managing service timelines and accomplishing tasks to exceed the expectations set by our clients. Michelle has 30+ years’ experience leading teams and working with clients in back-office system technology, with the last 13 years focused on benefits admini
Quality Control – is the owner of Protocol Health. Michelle ensures that our team is managing service timelines and accomplishing tasks to exceed the expectations set by our clients. Michelle has 30+ years’ experience leading teams and working with clients in back-office system technology, with the last 13 years focused on benefits administration and communication. Adept at communicating administrative platforms to HR and C-suite leaders as well as on-on-one benefits communication with end users, she leads our technology team, helping clients implement Employee Navigator (our in-house employee benefits portal) or as some of our clients use a different benefits technology solution, making sure our team is trained and comfortable navigating their chosen system.
Account Manager – is both our client accounts liaison and social media director. Julia has an extensive background in client services and hospitality, as well as having earned her Bachelor's Degree from the University of Central Florida. Julia also has web design and insurance marketing experience under her belt, being the youngest and
Account Manager – is both our client accounts liaison and social media director. Julia has an extensive background in client services and hospitality, as well as having earned her Bachelor's Degree from the University of Central Florida. Julia also has web design and insurance marketing experience under her belt, being the youngest and most digital media savvy on our team. Julia started her journey into the insurance world as a benefits verification specialist 4 years ago, and has certainly worked her way up ever since. Julia's position consists of various roles, assisting Rob and Chevy in their day-to-day needs, as well as executing bigger picture functions for the growth of Protocol Health.
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